“I thought I would send off a note to you to let you know how much we enjoyed working with Bert. We found him to be always informative, willing to listen to our ideas and consistently friendly and easy to deal with. He was always available to us by e-mail or cell phone. Most importantly we felt we could trust his judgement with respect to the repairs and renovations. He would always look for the most reasonable way to deal with a repair, to the extent that he would e-mail us photos of products from the stores, comparison shopping electronically! We were pleasantly surprised when he would email us pictures of the progress any day of the week, even on a Sunday.
It was a real pleasure dealing with him, especially given the fact that we are so far removed from the property. My best regards.”