Problem tenants aren’t just a nuisance, they’re also a liability. One Toronto landlord found that out the hard way last month when a tribunal handed them a large fine for not reigning in their troubled tenant. 

The tenant in question had multiple complaints made against them from both neighbours and security staff – claiming they left items in the hallway, made excessive noise, and were generally a nuisance to other condo residents. 

In its ruling, the Condominium Authority Tribunal held both the tenant and their landlord (the condo owner) liable for the former’s disruptive behaviour, ruling that the owner should pay the majority of the damages awarded – which amounted to over $26,000.

In reaching its decision, the tribunal noted that the landlord was aware of complaints against the tenant but “failed to take any reasonable steps to address the issue of his tenant’s long-standing non-compliance.”

The case is a wake-up call for landlords who may not have realized the extent of their legal liabilities. Understanding their responsibilities, properly vetting tenants, and acting swiftly when disputes arise, can help protect landlords and keep them out of the headlines.

Landlord liability – how to protect your condo unit from problem tenants

Legally speaking, landlords are always responsible for any damage or disruption caused by their tenant. They can’t avoid that liability, even if they ask for the tenant to get their own insurance. But landlords can, and should, make sure their own insurance covers their tenant and any damage to their condo. 

It’s also a good idea to make sure tenants have updated copies of the condo regulations so they are aware of their responsibilities towards other tenants. Don’t forget to keep your tenant informed if the condo rules change.

As seen in the above case, problem tenants are often repeat offenders. That’s why it’s important to be proactive and speedily resolve the issue. Meet with your tenant to discuss the problem and calmly, but firmly, remind them of the condo rules.

Building a harmonious relationship with your tenant isn’t always easy, but it’s the first step to avoiding conflict. It’s important to let tenants know where they stand with regular communication that keeps them informed of everything they need to know. 

If you run into a serious issue, you may need to contact the Landlord and Tenant Board to have a formal hearing. Taking this step can help protect you against liability as, unlike the unlucky landlord above, it demonstrates that you’ve taken action through the right channels to address the problem. 

Highgate Property Management offers comprehensive tenant vetting and screening, as well as ongoing tenant management so landlords never have to worry about rowdy renters. We handle rent collection, maintenance, and any disputes that may arise so you can relax and enjoy your passive income, stress-free. Contact our team today to find out more about our property management services.